🐤 Canary Dashboard
Loss prevention overview for SOMA Coffee Co. — 3 locations
Total Shrinkage (MTD)
$4,287
↑ 12% vs last month
Active Alerts
14
↑ 3 since yesterday
Transactions Today
1,247
↑ 8% vs avg
Open Cases (Fox)
7
2 pending action
RefundRadar — Alert Trend (7 Days)
Refund anomaly trend chart
Mon: 2 · Tue: 1 · Wed: 0 · Thu: 3 · Fri: 5 · Sat: 2 · Sun: 1
Mon: 2 · Tue: 1 · Wed: 0 · Thu: 3 · Fri: 5 · Sat: 2 · Sun: 1
Shrinkage by Category
Donut chart placeholder
External: 42% · Internal: 28% · Admin Error: 18% · Vendor: 12%
External: 42% · Internal: 28% · Admin Error: 18% · Vendor: 12%
Recent Alerts
| Time | Alert | Location | Severity | Status |
|---|---|---|---|---|
| Today 2:14 PM | Refund velocity spike — Employee #247 processed 6 refunds in 22 min | SOMA Market St | Critical | Investigating |
| Today 11:30 AM | Void-after-sale pattern on Register 3 | SOMA Valencia | High | New |
| Today 9:45 AM | Return without receipt — $187 item, no matching sale | SOMA Mission | High | New |
| Yesterday 4:22 PM | Inventory count discrepancy — Espresso beans (-24 units) | SOMA Market St | Medium | Resolved |
| Yesterday 1:11 PM | Sweethearting pattern — discounts applied without manager code | SOMA Valencia | Medium | Investigating |
🚨 RefundRadar Alerts
AI-powered anomaly detection across all locations
All Alerts (14)
Critical (3)
High (5)
Medium (4)
Resolved (2)
Critical
3
High
5
Medium
4
Resolved Today
2
Alert Feed
| ID | Timestamp | Type | Description | Location | Severity | Status | Action |
|---|---|---|---|---|---|---|---|
| #ALR-0147 | Feb 17, 2:14p | Refund Velocity | Employee #247 — 6 refunds in 22 min ($412 total) | Market St | Critical | Investigating | |
| #ALR-0146 | Feb 17, 11:30a | Void Pattern | Register 3 — 4 voids after close-out ($89 total) | Valencia | High | New | |
| #ALR-0145 | Feb 17, 9:45a | Receiptless Return | $187 item returned, no sale match in 90 days | Mission | High | New | |
| #ALR-0144 | Feb 16, 4:22p | Inventory Ghost | Espresso beans: POS says 48 units, count shows 24 | Market St | Medium | Resolved | Closed |
| #ALR-0143 | Feb 16, 1:11p | Sweethearting | Manual discounts without manager PIN — Employee #312 | Valencia | Medium | Investigating | |
| #ALR-0142 | Feb 16, 10:05a | Refund Abuse | Same card refunded 3x in 7 days — $156 total | Market St | High | Investigating |
💳 Transactions
Square POS transaction feed — real-time ingestion
Today's Volume
$18,432
↑ 11% vs avg
Transaction Count
1,247
Avg Ticket
$14.78
Refund Rate
2.8%
↑ 0.6% vs norm
Transaction Feed
| ID | Time | Type | Amount | Payment | Employee | Location | Flag |
|---|---|---|---|---|---|---|---|
| TXN-98472 | 2:31 PM | Sale | $24.50 | Visa •4821 | Maria S. | Market St | |
| TXN-98471 | 2:28 PM | Refund | -$18.00 | Visa •7732 | Jake T. | Market St | ⚠ Flagged |
| TXN-98470 | 2:25 PM | Sale | $7.25 | Cash | Lisa R. | Valencia | |
| TXN-98469 | 2:22 PM | Sale | $31.00 | Amex •1204 | Maria S. | Market St | |
| TXN-98468 | 2:19 PM | Void | -$12.75 | Visa •4821 | Jake T. | Market St | ⚠ Watch |
| TXN-98467 | 2:14 PM | Refund | -$67.00 | MC •9918 | Jake T. | Market St | ⚠ Flagged |
| TXN-98466 | 2:10 PM | Sale | $15.50 | ⚡ Lightning | Maria S. | Market St | ₿ BTC |
| TXN-98465 | 2:05 PM | Sale | $8.75 | Apple Pay | Chris W. | Mission |
🔍 Natural Language Query Engine
Ask questions about your data in plain English
🐤
What do you want to know?
Recent Queries
| Query | Results | Time |
|---|---|---|
| "Show all refunds by Jake T. this week" | 8 transactions, $412 total | Today 1:45 PM |
| "What's our shrinkage rate at Valencia?" | 2.1% — below avg | Today 10:30 AM |
| "List all voids after 8pm last month" | 23 transactions flagged | Yesterday 3:22 PM |
🧾 Digital Receipts
Square digital receipt archive with anomaly tagging
Receipt Viewer
| Receipt # | Date | Items | Total | Payment | Employee | Flags |
|---|---|---|---|---|---|---|
| RCT-44821 | Feb 17, 2:31p | Latte (x2), Croissant | $24.50 | Visa •4821 | Maria S. | |
| RCT-44820 | Feb 17, 2:28p | Espresso Machine (REFUND) | -$18.00 | Visa •7732 | Jake T. | Flagged |
| RCT-44819 | Feb 17, 2:14p | Gift Card (REFUND) | -$67.00 | MC •9918 | Jake T. | Flagged |
🦊 Fox — Case Management Dashboard
Catch them. Track them. Build the case. Close the loop.
Open Cases
7
2 critical
Total Loss (Open)
$6,412
Active Subjects
12
3 repeat offenders
Cases Closed (MTD)
5
$3,200 recovered
Avg Threat Score
6.2
Cases by Status
Case status distribution
Incident: 2 · Investigating: 3 · Action Taken: 1 · Closed: 5 · Referred: 1
Incident: 2 · Investigating: 3 · Action Taken: 1 · Closed: 5 · Referred: 1
Loss by Incident Type
Loss breakdown
Refund Abuse: $2,800 · Sweethearting: $1,600 · Inventory Theft: $1,200 · Vendor: $812
Refund Abuse: $2,800 · Sweethearting: $1,600 · Inventory Theft: $1,200 · Vendor: $812
Priority Cases
| Case # | Subject | Type | Loss | Threat | Status | Updated |
|---|---|---|---|---|---|---|
| FOX-2026-SOMA-0012 | Jake T. (Employee) | Internal — Refund Abuse | $2,340 | 8.0 | Investigating | 2h ago |
| FOX-2026-SOMA-0011 | Unknown Male #4 | External — Organized Retail | $1,870 | 9.1 | Referred to PD | 1d ago |
| FOX-2026-SOMA-0010 | Vendor: Bay Coffee Supply | Vendor — Short Delivery | $812 | 5.0 | Investigating | 3d ago |
📁 Fox — Case Workbench
FOX-2026-SOMA-0012 — Jake T. Refund Abuse Investigation
Total Loss
$2,340
Incidents
14
Evidence Items
23
Days Open
8
Timeline
Evidence (23)
Subject Profile
Loss Calculator
Actions (3)
Case Timeline
Feb 17, 2:14 PM
Alert triggered: RefundRadar flagged 6 refunds in 22 minutes totaling $412
Feb 17, 2:30 PM
Case escalated: Auto-escalated to Investigating — Owl threat score 8.0
Feb 16, 4:00 PM
Evidence added: CCTV still — Register 2 showing employee processing refund to personal card
Feb 15, 11:22 AM
Pattern detected: Same Visa ending •7732 received 8 refunds in 7 days — linked to employee Jake T.
Feb 14, 9:00 AM
Note by Manager: "Jake has been arriving early and processing refunds before other staff arrive."
Feb 9, 3:15 PM
Case opened: Initial report filed by shift supervisor — suspicious refund activity
Subject: Jake T.
👤
Jake Thompson
Employee #247 · Barista · Market St Location
Hired: Aug 2025 · Shift: Morning (6a-2p)
Repeat Offender Internal Threat
Prior incidents: 3 warnings (Nov, Dec 2025; Jan 2026)
Linked cases: FOX-2026-SOMA-0008 (void abuse, $340)
Locations flagged: Market St (primary), Valencia (1 incident)
Pending Actions
Review CCTV footage Feb 15-17
Assigned to: Store Manager · Due: Feb 18
Prepare termination documentation
Assigned to: HR · Due: Feb 19
File police report
Assigned to: Legal Counsel · Due: Feb 20
👤 Fox — Subject Profiles
Track bad actors across all locations — employees, customers, vendors
All Subjects (12)
Employees (4)
External (5)
Vendors (3)
Subject Database
| Subject | Type | Cases | Total Loss | Threat | Locations | Last Activity | Status |
|---|---|---|---|---|---|---|---|
| Jake Thompson Employee #247 | Employee | 2 | $2,680 | 8.0 | Market St, Valencia | Today | Active |
| Unknown Male #4 Caucasian, 30s, 6'1" | External | 3 | $4,210 | 9.1 | Market St, Mission, Valencia | 3 days ago | Active |
| Bay Coffee Supply Vendor ID: VND-042 | Vendor | 1 | $812 | 5.0 | All locations | 5 days ago | Under Review |
| Lisa Chen Customer — Loyalty #8827 | External | 1 | $187 | 3.0 | Mission | Today | New |
| Employee #312 Sarah M. — Shift Lead | Employee | 1 | $420 | 4.2 | Valencia | Yesterday | Under Review |
🔒 Fox — Evidence Locker
Immutable, hash-verified evidence chain — INSERT-only, never deleted
Total Evidence Items
87
Verified Hashes
87/87
Access Logs
234
Evidence Repository
| ID | Case | Type | Description | Uploaded By | Date | Hash (SHA-256) | Accesses |
|---|---|---|---|---|---|---|---|
| EVD-0087 | FOX-0012 | 📷 Image | CCTV still — Register 2, Feb 16 4:00PM | Store Mgr | Feb 16 | a7f3b2... | 4 |
| EVD-0086 | FOX-0012 | 📊 Data | Square refund export — Jake T. last 30 days | System | Feb 15 | c9e1d4... | 3 |
| EVD-0085 | FOX-0012 | 📝 Document | Written statement — Shift Supervisor re: early arrivals | HR | Feb 14 | 82bf56... | 2 |
| EVD-0084 | FOX-0011 | 🎥 Video | CCTV clip — External subject concealing merchandise | LP Analyst | Feb 13 | f4a892... | 6 |
| EVD-0083 | FOX-0010 | 📷 Image | Photo — Short delivery proof (24 bags vs 30 invoiced) | Receiving | Feb 12 | 1d7e03... | 2 |
⚡ Fox — Action Queue
Track pending actions, assignments, and deadlines across all cases
Overdue
1
Due Today
2
In Progress
4
Completed (MTD)
8
Action Items
| Case | Action | Assignee | Priority | Due | Status |
|---|---|---|---|---|---|
| FOX-0012 | Review CCTV footage Feb 15-17 | Store Manager | Urgent | Feb 18 (overdue) | Pending |
| FOX-0012 | Prepare termination documentation | HR | High | Feb 19 | In Progress |
| FOX-0012 | File police report | Legal Counsel | High | Feb 20 | Not Started |
| FOX-0011 | Issue trespass notice for Unknown Male #4 | Store Manager | Urgent | Feb 17 | Completed |
| FOX-0011 | Distribute BOLO to merchant network | LP Analyst | Medium | Feb 18 | In Progress |
| FOX-0010 | Dispute delivery invoice with Bay Coffee Supply | Ops Manager | Medium | Feb 21 | In Progress |
📄 Fox — Reports & Export
Generate law enforcement packages, incident reports, and analytics exports
🚔
Law Enforcement Package
Case summary + evidence + chain of custody for police filing
📊
Monthly LP Summary
Shrinkage trends, case outcomes, recovery rates by location
📋
Incident Report Form
Standard incident documentation for internal records
📤
CSV Bulk Export
Export all cases, subjects, evidence metadata
🔗
BOLO Network Alert
Broadcast subject to nearby merchant network
🏢
ALTO Partnership Report
Share case data with LP service providers
🪿 Goose — Bitcoin / Lightning Dashboard
Lays golden sats while you sleep — zero fees, zero middlemen, all yours.
Lightning Volume (24h)
₿ 0.0847
≈ $8,470 USD
BTC Treasury
₿ 1.247
≈ $124,700
Lightning Txns (24h)
47
↑ 23% vs avg
Micro-Fee Revenue (MTD)
$142
0.1% arb spread
Lightning Volume (7 Days)
Daily Lightning volume chart
Mon: $980 · Tue: $1,240 · Wed: $890 · Thu: $1,560 · Fri: $2,100 · Sat: $1,400 · Sun: $300
Mon: $980 · Tue: $1,240 · Wed: $890 · Thu: $1,560 · Fri: $2,100 · Sat: $1,400 · Sun: $300
BTC vs USD Settlement Split
Settlement preference
Hold BTC: 35% · Auto-convert USD: 55% · Split 50/50: 10%
Hold BTC: 35% · Auto-convert USD: 55% · Split 50/50: 10%
BTCPay Server Status
Node Status
Online — LND v0.17.4
Channels
12 active · 2.4M sats capacity
Uptime
99.7% (30d)
⚡ Goose — Lightning Transactions
Real-time Bitcoin Lightning payment feed
Lightning Transaction Feed
| Invoice | Time | Sats | USD Equiv | Settlement | Wallet | Location | Status |
|---|---|---|---|---|---|---|---|
| LN-8847 | 2:10 PM | 15,500 sats | $15.50 | Hold BTC | Phoenix | Market St | Settled |
| LN-8846 | 1:44 PM | 42,000 sats | $42.00 | Auto USD | Strike | Valencia | Settled |
| LN-8845 | 12:30 PM | 8,750 sats | $8.75 | Auto USD | Cash App | Market St | Settled |
| LN-8844 | 11:15 AM | 125,000 sats | $125.00 | Hold BTC | Muun | Mission | Settled |
| LN-8843 | 10:02 AM | 5,200 sats | $5.20 | 50/50 Split | WoS | Market St | Settled |
🔗 Goose — Square Bridge
Seamless fiat/crypto toggle at the register
Bridge Status
Active
Connected Locations
3 / 3
Today's BTC Payments
12
Location Bridge Status
| Location | Square Device | Bridge Status | QR Display | Today's BTC Txns | Last Sync |
|---|---|---|---|---|---|
| SOMA Market St | Square Terminal Pro | Connected | Active | 7 | 2 min ago |
| SOMA Valencia | Square Register | Connected | Active | 3 | 5 min ago |
| SOMA Mission | Square Terminal | Connected | Active | 2 | 1 min ago |
👛 Goose — Wallet Management
Wallet-agnostic — works with any Lightning-compatible wallet
Connected Merchant Wallets
BTCPay Hot Wallet Primary
Balance: ₿ 0.1247 (≈ $12,470)
Type: Self-custody (BTCPay Server)
Bitkey Cold Storage Vault
Balance: ₿ 1.1223 (≈ $112,230)
Type: Self-custody (Block Bitkey)
🏦 Goose — Treasury Management
BTC holding performance, conversion timing, auto-DCA settings
Total BTC Holdings
₿ 1.247
Unrealized P&L
+$14,200
+12.8% cost basis
Auto-DCA Monthly
$500
Conversion Revenue (MTD)
$142
BTC Holdings vs Cost Basis (90 Days)
BTC treasury performance chart
Cost basis: $110,500 · Current value: $124,700 · P&L: +$14,200
Cost basis: $110,500 · Current value: $124,700 · P&L: +$14,200
Auto-Conversion Rules
Rule 1: Auto-convert to USD when daily revenue > $500
Keeps operational USD buffer
Keeps operational USD buffer
Rule 2: Stack BTC when price < 200-day MA
DCA on dips strategy
DCA on dips strategy
Rule 3: Move to cold storage when hot wallet > ₿ 0.5
Security threshold
Security threshold
Micro-Fee Engine (Hidden Layer)
Silent 0.1% arbitrage on Lightning swap conversions. Revenue generation without merchant-facing friction.
MTD Revenue: $142
Avg Spread: 0.098%
Conversions: 312
Projected ARR: $1,704
🦉 Owl — Analytics Oracle
Watches. Learns. Predicts. Saves your ass.
Anomalies Detected (7d)
23
↑ 4 vs prior week
Predicted Shrinkage (Next Week)
$1,840
85% confidence
ML Model Accuracy
94.2%
↑ 1.3% after retrain
Prevented Loss (MTD)
$6,100
Anomaly Trend (30 Days)
Anomaly detection trend line
Week 1: 14 · Week 2: 18 · Week 3: 19 · Week 4: 23
Week 1: 14 · Week 2: 18 · Week 3: 19 · Week 4: 23
Top Alert Categories
Alert type distribution
Refund: 38% · Void: 22% · Inventory: 18% · Employee: 14% · Vendor: 8%
Refund: 38% · Void: 22% · Inventory: 18% · Employee: 14% · Vendor: 8%
Owl Insights Feed
🔴 High Confidence: "Employee #247 (Jake T.) shows 340% deviation from baseline refund rate. 94% probability of intentional fraud."
Generated 2h ago · Confidence: 94% · Auto-escalated to Fox
🟠 Pattern Detected: "Refunds up 40% on cold brew items this week — 80% processed by Employee #247. Likely internal."
Generated 5h ago · Confidence: 87%
🔵 Forecast: "Based on seasonal patterns and foot traffic data, predict 15% sales increase at Market St this weekend."
Generated 8h ago · Confidence: 78%
🟢 Good News: "Valencia location void rate dropped 60% after manager PIN enforcement — intervention working."
Generated 1d ago · Positive trend
📉 Owl — Total Retail Loss Dashboard
Beck & Peacock framework — live breakdown of all value erosion
Total Retail Loss (MTD)
$8,742
As % of Revenue
1.8%
Industry avg: 1.6%
vs Last Month
-$1,200
↓ 12% improvement
Loss Breakdown by Category
| Category | Loss Amount | % of Total | Trend | vs Benchmark |
|---|---|---|---|---|
| ● External Theft | $3,670 | 42% | ↑ 8% | Above avg |
| ● Internal Theft | $2,448 | 28% | ↑ 15% | Above avg |
| ● Administrative Error | $1,574 | 18% | ↓ 5% | Below avg |
| ● Vendor Fraud/Error | $1,050 | 12% | → Flat | At avg |
Stacked bar chart — TRL by category over 6 months
🔮 Owl — Predictive Models
ML-powered forecasting — what's coming next
Shrinkage Prediction (Next 7 Days)
Predicted Loss:
$1,840
$1,840
Confidence:
85%
85%
Prediction confidence interval
Model: Time-series decomposition + seasonal regression
Last retrained: Feb 15, 2026
Last retrained: Feb 15, 2026
Risk Hotspots
Market St — Register 2High Risk
3 incidents this week, all during morning shift
Valencia — Weekend EveningsElevated
Void rate 2.5x normal on Sat/Sun after 6pm
Mission — InventoryWatch
Espresso bean counts drifting from POS records
🕸️ Owl — Fraud Ring Detection
Graph neural network mapping customer-employee-transaction relationships
Active Fraud Ring Analysis
Network graph visualization
Nodes: 24 entities (8 customers, 4 employees, 12 cards) · Edges: 47 transaction links
Cluster 1: Employee #247 ↔ Card •7732 ↔ Card •9918 (refund loop)
Cluster 2: Unknown Male #4 ↔ 3 locations ↔ 5 return transactions
Nodes: 24 entities (8 customers, 4 employees, 12 cards) · Edges: 47 transaction links
Cluster 1: Employee #247 ↔ Card •7732 ↔ Card •9918 (refund loop)
Cluster 2: Unknown Male #4 ↔ 3 locations ↔ 5 return transactions
Detected Rings
| Ring ID | Members | Pattern | Total Loss | Confidence | Status |
|---|---|---|---|---|---|
| RING-001 | Employee #247 + 2 cards | Internal refund loop | $2,340 | 94% | Active — Fox Case |
| RING-002 | Unknown Male #4 + 2 accomplices | Organized return fraud | $4,210 | 88% | Referred to PD |
| RING-003 | 3 prepaid cards + 1 account | Gift card laundering | $890 | 72% | Monitoring |
👥 Owl — Employee Risk Scoring
Behavioral baseline analysis — deviation detection, not surveillance
Employee Risk Dashboard
| Employee | Location | Role | Risk Score | Refund Rate | Void Rate | Deviation | Alert |
|---|---|---|---|---|---|---|---|
| Jake T. (#247) | Market St | Barista | 8.0 | 8.4% | 3.2% | +340% | Critical |
| Sarah M. (#312) | Valencia | Shift Lead | 4.2 | 3.1% | 2.8% | +85% | Watch |
| Maria S. (#189) | Market St | Barista | 1.5 | 1.2% | 0.8% | Normal | Clear |
| Chris W. (#401) | Mission | Barista | 1.2 | 0.9% | 0.5% | Normal | Clear |
| Lisa R. (#055) | Valencia | Barista | 1.0 | 1.0% | 0.6% | Normal | Clear |
📦 Owl — Demand Forecasting
Predict stockouts before they happen — optimize reorder points
Stockout Alerts
3
Low Stock Items
8
Forecast Accuracy (30d)
91%
Predicted Stockouts (Next 7 Days)
| Item | Location | Current Stock | Daily Usage | Days Until Stockout | Reorder? |
|---|---|---|---|---|---|
| Espresso Beans (Ethiopia) | Market St | 12 bags | 4.2 bags/day | 2.9 days | |
| Oat Milk (Oatly) | Valencia | 8 cartons | 2.1/day | 3.8 days | |
| Cup Lids (Large) | All | 200 units | 45/day | 4.4 days |
Demand Forecast — Espresso Beans (14 Days)
Demand forecast chart with reorder point line
Current: 12 bags · Predicted daily: 4.2 · Reorder point: 15 bags · Lead time: 3 days
Current: 12 bags · Predicted daily: 4.2 · Reorder point: 15 bags · Lead time: 3 days
⚙️ Admin Panel
System administration, user management, and audit logs
Users & Roles
Audit Log
Subscription
Locations
User Management
| User | Role | Locations | Last Active | Status | |
|---|---|---|---|---|---|
| Jeffe (Geoff) | jeffe@growdirect.io | Admin | All | Now | Online |
| Sarah Kim | sarah@somacoffee.com | Manager | Market St, Valencia | 1h ago | Online |
| Mike Rodriguez | mike@somacoffee.com | Analyst | All | 3h ago | Away |
| Pat Nguyen | pat@somacoffee.com | Viewer | Mission | 2d ago | Offline |
Recent Audit Log
| Time | User | Action | Details |
|---|---|---|---|
| 2:35 PM | Jeffe | login | Successful login via OAuth |
| 2:30 PM | Sarah Kim | case_update | Updated FOX-2026-SOMA-0012 status |
| 2:14 PM | System | alert_created | RefundRadar auto-generated ALR-0147 |
| 1:45 PM | Mike Rodriguez | query_executed | NL query: "Show all refunds by Jake T." |
| 12:00 PM | System | evidence_added | Auto-attached Square export to FOX-0012 |
🔧 Settings
Platform configuration, alert rules, and notification preferences
Merchant Profile
Alert Rules (RefundRadar)
Notifications
Email alerts for Critical severity✓ Enabled
SMS alerts for Critical severity✓ Enabled
Daily digest email✓ Enabled
Weekly LP summary✓ Enabled
Slack integrationNot configured
Goose Configuration
🔌 Integrations
Connected services and API management
🟦
Square POS
Connected
OAuth · 3 locations synced
Last sync: 2 min ago
Last sync: 2 min ago
🟠
BTCPay Server
Connected
Self-hosted · LND v0.17.4
12 channels active
12 channels active
📧
Email / SMTP
Connected
SendGrid API
Alert notifications active
Alert notifications active
📹
CCTV / Camera
Planned
Computer vision integration
Coming Q3 2026
Coming Q3 2026
🏢
ALTO (LP Network)
Planned
LP service provider network
Coming Q4 2026
Coming Q4 2026